Privacy Policy - QPioneers

Your privacy is important to us. This online privacy policy ("privacy policy") together with the documents and policies incorporated and referenced in the terms and conditions (the "terms"), including the privacy policy with terms and conditions, shall constitute an agreement ("agreement") between you ("you, your, yourself"), and "QPioneers holding inc." along with its affiliates, successors, and assigns ("QPioneers, we, us, or our").

By visiting our website (the "website"), our mobile and web application (the "app") [tbc], and any application and technology we make available (collectively the website, the app, and QPioneers dashboard are referred to as the "platform"), and use any service offered on the platform, whether as a visitor, or user and by accessing our platform, you indicate that you accept these terms and that you agree to abide by them. If you do not agree to these terms, please do not access our platform. You should read this agreement carefully before starting to use the platform.

We collect, share, use, and protect information when you visit our application and website through the following url [link] and QPioneers dashboard.

As part of its commitment to privacy, QPioneers respects all rules and provisions stated in the new general data protection rules ("gdpr"). 1 [tbc] we will also comply with any specific data laws and regulations in your jurisdiction. Please let us know if there are any such laws that we should be aware of and comply with. We reserve the right to modify our privacy policy at any time to ensure that we remain in compliance with applicable laws and regulations.

This privacy policy should be read in conjunction with QPioneers's terms and conditions (the "terms"). [hyperlink] all defined terms used in this privacy policy shall have the same meaning ascribed to them in the terms unless expressly otherwise provided for.

It is your responsibility to check our privacy policy periodically for changes. We reserve the right to revise this privacy policy at any time and without prior notice. Any alterations will be conveyed to users through email notifications or platform announcements, and will be effective immediately upon posting the revised privacy policy on our website, with the updated date displayed at the top. Your continued use of our services after any changes to this privacy policy signifies your acceptance of the updated terms. We recommend that you periodically review this privacy policy to stay informed about our data-handling practices.

All undefined terms used in the privacy policy shall have the same meaning as those terms defined in the terms and conditions.

1. Type of personal data we collect

when you visit our platform, we may collect personal information from or about you. In particular, we collect information you provide when you:

(a) fill in any forms, including contact forms, registration forms, order forms, or payment forms;
(b) register to use the platform, including the personal data (as defined below);
(c) open an account or use any of our platforms, including information about your device, location, and usage data;
(d) speak with a member of our customer support team (either on the phone or through the platforms) including call recordings and transcripts;
(e) contact us for any other reason including correspondence and feedback.

2. Cookies and similar technologies

(a) a browser cookie ("the cookies") is a small piece of data that is stored on your device to help websites remember things about you. Other technologies, including web storage and identifiers associated with your device, may be used for similar purposes. In this privacy policy, we use cookies ("cookies") to refer to all of these technologies.

(b) like most online services and websites, we may use cookies and other technologies, such as web beacons, web storage, and unique advertising identifiers, to collect information about your activity, browser, and device.

(c) we may also use these cookies to collect information when you interact with the services we offer through our partners, such as advertising and commerce features. Most web browsers are set to accept cookies by default. You can choose to remove or reject browser cookies through the settings on your browser or device. Keep in mind, though, that removing or rejecting cookies could affect the availability and functionality of our platforms.

(d) like most providers of online services, QPioneers uses cookies for a number of reasons, such as protecting your data, helping us see which features are most popular, counting visitors to a page, improving our users' experience, keeping our platform secure, and generally providing you with a better, more intuitive and satisfying experience.

3. Use of personal data

we use the information discussed above in a number of ways, including but not limited to:

(a) processing applications and transactions;
(b) accessing our platform and receiving services;
(c) verifying your identity (such as when you access your account information);
(d) preventing fraud and enhancing the security of your account or our platforms;
(e) responding to your requests and communicating with you;
(f) managing your preferences;
(g) informing you of different product offerings;
(h) performing analytics concerning your use of our platforms;
(i) providing you with tailored content and marketing messages;
(j) operating, evaluating, and improving our business;
(k) sending you information about our platform, or promotional marketing communication;
(l) administering your account, or to service your account, or contacting you when necessary;
(m) complying with and enforcing applicable legal requirements;
(n) for any other purposes that we may specifically disclose at the time you provide or we collect your information.

4. Sharing of your information

we are committed to protecting your privacy and will not disclose your personal data to any third-party, unless required by law or as explicitly stated in this privacy policy, we will conduct thorough vetting of any third-party integrations to ensure compliance with our stringent data protection standards we will not rent or sell or otherwise share your information with any third parties outside QPioneers without your consent, except as noted in this privacy policy.

5. Storage and processing

to the fullest extent permitted by law, your information collected through the platform may be stored and processed in any country in which QPioneers and any group company maintain facilities.

6. Data rights

as a data subject, you are entitled to exercise the following rights, at any time:

a. Right to be informed
b. Right of access
c. Right of rectification
d. Right of erasure
e. Right to object
f. Right to restriction of the processing
g. Right to withdraw your consent to processing
h. Right of portability

7. Security measures

we have implemented and will maintain appropriate technical and organizational measures, including robust security protocols such as encryption of sensitive data, utilization of secure servers, and regular security audits, to safeguard the personal data that we control from unauthorized or unlawful processing, accidental loss, destruction, damage, alteration, or disclosure.

8. Mobile push notifications/alerts [tbc]

we may send push notifications or alerts to your mobile device after getting your consent to do so. You can deactivate these messages at any time by changing the notification settings on your mobile device.

9. Your opinion matters to us

if you're not satisfied with the way we process your personal data, and if you have any questions or concerns about this policy or our privacy practice, you shall contact them directly at: [email].

10. Payments details

in case of services requiring payment, we request credit/debit card or other payment account information, which will be used solely for processing payments. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.

11. Email marketing

we offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping your e-mail address confidential and will not disclose your email address to any third parties except as allowed in the storage and processing or for the purposes of utilizing a third-party provider to send such emails.

12. Surveys

we care about your opinion. We may request that you complete a survey to allow us to have a better understanding of our services and to improve them.

13. Children privacy

QPioneers does not knowingly collect or solicit any information from anyone under the age of 18 [tbc] without parental supervision or knowingly allow such persons to register on the platform.

14. Confidentiality and security of personal data

except as otherwise provided in this privacy policy, we will keep your personal data private and will not share it with third parties, unless such disclosure is necessary to:

a) comply with a court order or other legal process; or
b) protect our rights or property.

15. Other websites and services

we are not responsible for the practices employed by any websites or services linked to or from our platform, including the information or content contained within them.

16. Limitation to our privacy policy

our platform might contain links to other websites. We are not responsible for such websites' privacy practices or content.

17. Account closure

your personal data will generally stop being available to anyone on our platform within (a) twenty-four (24) hours if you choose to close your QPioneers account, or (b) twelve (12) months of account closure, we usually delete closed account information, except as noted below.

18. How to contact us

if you have any questions or comments about this privacy policy or the platform, you may contact us on the platform directly through support chat.

By using our services, you acknowledge and agree to the above terms and conditions. If you have any questions or concerns, please contact us at the provided contact information.