QPioneers

Terms and Conditions

1. Overview

Welcome to QPioneers!

These Specialists Terms and Conditions ("Terms"), together with the documents and policies incorporated and referenced in these Terms, including the Privacy Policy, shall constitute an agreement ("Agreement") between You ("You, Your, Yourself"), and QPioneers Holding Inc. along with its affiliates, successors, and assigns (QPioneers, We, Us, or Our").

By visiting Our Website ("Website"), and/or any application and/or technology We make available such as a communication channel between the Specialists (collectively the Website and the App are referred to as the "Platform"), and/or using any service offered on the Platform, whether as a Visitor, and/or a Specialist and by accessing Our Platform, You indicate that You accept these Terms and that You agree to abide by them. If You do not agree to these Terms, please do not access Our Platform. You should read this Agreement carefully before starting to use the Platform.

Specialists agree and are aware that QPioneers will only account for Specialists' details, information, and service instructions that are provided on the Platform. QPioneers is not liable to account for Specialist or other related information and details that are provided outside the Platform including, QPioneers's other communication channels including but not limited to mobile and email conversations.

We reserve the right to update, change, or replace any part of the Terms by posting updates and/or changes to the Platform. It is Your responsibility to check the Terms periodically for changes. Your continued use of or access to the Platform following the posting of any changes constitutes acceptance of those changes.

Please note that Section 27, contains an arbitration clause and class action waiver. By agreeing to the Terms, You agree to resolve all disputes through binding individual arbitration, which means that You waive any right to have those disputes decided by a judge and that You waive Your right to participate in class actions, class arbitrations, or representative actions.

When You agree to these Terms and accept this Agreement, You do so on behalf of Yourself and any person that You entitle or authorize to use Your QPioneers account to the extent provided in these Terms. You are responsible for obtaining all consents and authorizations needed to accept this Agreement for others.

2. Definitions

Expert(s): refers to individuals with specialized knowledge, offering consultancy services on the Platform, providing valuable insights and solutions.

Service Provider(s): refers to entities offering a variety of services to Startups on the Platform, aiding in their operational and strategic needs.

Startup(s): refer to the end users who have registered on the Platform and/or have requested services through the Platform to foster growth and achieve their objectives.

Specialist(s): refers to Service Providers and Experts collectively.

Visitor(s): means an internet user who visits the Platform.

3. Using the Platform on Behalf of Another

If You use the Platform on behalf of another, whether a natural person ("Individual") or legal non-natural person or entity ("Organization"), You represent and warrant that You (1) are duly authorized and empowered by and for that Individual or Organization to agree to these Terms and accept this Agreement on behalf of the Individual or Organization, and (2) do accept this Agreement on behalf of the Individual or Organization; unless the Individual or Organization has a separate paid contract with QPioneers, in which event the terms of that separate paid contract will control. You also represent and warrant that You are duly authorized and empowered to use the Platform on behalf of the Individual or Organization.

4. The Platform Description

The Platform operates under the name of QPioneers, which is a pioneering platform crafted to nurture a collaborative ecosystem among Startups, Experts, Mentors, and Service Providers.

Service Providers and Experts shall register on the Platform for free to offer their services to Startups.

QPioneers reserves the right, from time to time, to: update the Platform; and/or make new applications, tools, features, or functionalities available through the Platform, the use of which may be contingent upon Your agreement to additional Terms and/or service fees. QPioneers reserves the right to discontinue the services, the Platform, or certain applications, tools, features, or functionalities of the Platform, for any reason at any time, in QPioneers sole discretion, without any liability to You.

5. What You Represent

You represent and agree to the following:

  1. Representations and Warranties: You hereby represent and warrant that: (a) You are at least 18 years old or You are a registered Company or organization, adhering to all legal regulations in the jurisdiction where you are incorporated and represented by Your legal representative; (b) You have not been previously suspended or removed from the Platform; and (c) You will provide any requested documentation, including documentation necessary to verify Your identity and payment information.
  2. Age Restriction: You understand and acknowledge that the use of the Platform by individuals under the age of 18 is prohibited without parental supervision.
  3. Truthful Representation: You agree to provide accurate, truthful, and current information to the best of Your knowledge. You further represent that You have the necessary rights, authority, and power to agree to these Terms and perform the obligations required by this Agreement.

6. Use of the Platform

When You provide services or consultations through the Platform, You agree that:

  1. You will not use Our Platform for any illegal or unauthorized purpose nor may You, in the use of the Platform, violate any laws in Your jurisdiction (including but not limited to copyright laws).
  2. You will not transmit any worms or viruses or any code of a destructive nature.
  3. You will not reproduce, duplicate, copy, sell, resell, or exploit any portion, use, or access to the Platform or any contact on the Platform, without Our prior written permission.
  4. Experts and Service Providers shall provide Us with, including but not limited to, Legal name, phone number, email address, physical address details, legal representative name if applicable.
  5. Specialists should create a profile for themselves ("SpecialistProfile"). In order to create Your Profile, QPioneers may ask You to provide the following details: (i) First name, (ii) Last Name, (iii) email, (iv) password, (v) gender (optional), (vi) credit or debit card, (vii) Nationality (optional).

7. Event section

Participation in QPioneers-organized events is a key aspect of the collaborative ecosystem. Startups, Experts, mentors, and Service Providers are encouraged to actively engage in these events to foster networking and knowledge exchange. QPioneers reserves the right to curate event participation based on the relevance to the participant's profile and the overall objectives of the Platform.

8. Library section

The library section allows for the sharing of content within the Platform. Content contributors retain ownership of their intellectual property; however, by contributing content, they grant QPioneers a non-exclusive license to use, modify, and distribute the content within the Platform. QPioneers assumes no liability for the content contributed by Specialists, and contributors indemnify QPioneers against any claims arising from their content.

9. Community section

Participants in the QPioneers community are expected to uphold the highest standards of professionalism, integrity, and respect. Any form of discrimination, harassment, or unethical behavior will not be tolerated. QPioneers reserves the right to take appropriate action, including expulsion from the community, in response to violations of community standards. Participants are encouraged to report any concerns to QPioneers for investigation and resolution.

10. Account Creation and Login Credentials

Specialist Account Creation and Login Credentials: To use the Platform, You may be required to enroll as a Specialist and create an account ("SpecialistAccount"). To enroll as a Specialist, You will be required to provide Us with information about Yourself, including but not limited to Your Specialist Profile as defined in these Terms under section 6 (e). You agree that the information You provide to Us will be accurate and that You will keep it up-to-date at all times. Specialists are solely responsible for maintaining the confidentiality of their login credentials ("SpecialistLogin Credentials"), and to the extent allowed by law, You accept responsibility for all activities on Your account authenticated through Specialist Login Credentials, whether authorized or not. Each Specialist agrees to keep Specialist Login Credentials confidential and secure, and Specialists will not give or make Specialist Login Credentials available, directly or indirectly, to any unauthorized individual. You acknowledge and agree that if Specialists allow, whether through action or inaction, a person to gain access to Specialist Login Credentials, with or without permission, the Specialist is authorizing that person to use the Specialist Account, and You will be responsible for all transactions/activities that result from such access, even if You did not want the transactions/activities to be performed, and even if they are unauthorized or fraudulent.

For ease of reference and in the context of these Terms, "Specialist Login Credentials" should refer to "Login Credentials".

Lost, Stolen, or Compromised Account or Login Credentials: You agree to immediately notify QPioneers customer support through e-mail: [EMAIL] if You believe that Your Specialist Account has been: compromised or accessed without authorization, Login Credentials lost, stolen, or compromised, or that someone has attempted or may attempt to make or request payments through Specialist Account without authorization.

To the extent allowed by law, You agree to be bound by all payment instructions or transactions initiated in compliance with QPioneers's security procedures and this Agreement, whether or not authorized. You agree that You will be liable for all losses or payments resulting from the theft, loss, compromise, or unauthorized use of Your account or Login Credentials, unless (1) You have notified QPioneers of possible theft, loss, compromise, or unauthorized use, and (2) We have had a reasonable opportunity to act on that notice. You will also be responsible for any losses or unauthorized payments resulting from any fraudulent or illegal compromise of Your systems. You agree that You will be responsible and liable for payments or transfers containing inaccurate instructions or other errors unless limited by law. Upon Your timely report, We may, in Our sole discretion, use good faith measures to attempt to reverse and recover any unauthorized or erroneous payments or transfers on Your behalf, but QPioneers will have no responsibility, obligation, or liability in relation to such payments or transfers or any reversal or recovery attempts.

11. Prohibited Uses

We want to make sure that You use the Platform responsibly and follow the rules. Therefore, You are not allowed to use the Platform:

  1. For any illegal or unlawful purposes.
  2. To encourage others to participate in any unlawful activities.
  3. To violate any applicable laws or regulations.
  4. To steal or use the intellectual property rights content or trademarks of others, without permission.
  5. To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against anyone on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
  6. To give inaccurate information or otherwise submit false or misleading information.
  7. To upload or transmit viruses or other malicious code that could affect the Platform or the internet.
  8. To collect or track other Specialists' personal information without their consent.
  9. To engage in spamming, phishing, or any other fraudulent activities.
  10. To use the Platform for any obscene or immoral purposes.
  11. To attempt to interfere with or circumvent the security features of the Platform or other websites.

12. Accuracy, Completeness, and Timeliness of Information

We are not responsible if any information made available on the Platform is not accurate, complete, or current. The material on the Platform is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on the Platform is at Your own risk.

The Platform may contain certain historical information. Historical information, necessarily, is not current and is provided for Your reference only. We reserve the right to modify the contents of the Platform at any time, but We have no obligation to update any information on the Platform. You agree that it is Your responsibility to monitor changes to the Platform.

We reserve the right but are not obligated to, limit the access of the services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. All descriptions of the services, including pricing are subject to change at any time without notice, at Our sole discretion. We reserve the right to discontinue any service at any time. Any service made on the Platform is void where prohibited. We do not warrant that the quality of any services purchased or obtained will meet the Startup or Your expectations.

13. Provision and Receipt of Services

The Platform is a conduit for the provision and receipt of a myriad of services and consultancy sessions. It's a marketplace where Startups, Service Providers, and Experts converge to foster a collaborative ecosystem.

14. Service Providers and Experts Responsibilities

Service Listings:

  1. Service Providers and Experts are required to create detailed listings of the services they offer.
  2. These listings should encompass the service description, scope of services, pricing, estimated delivery time, and any other pertinent information that would aid Startups in making informed decisions.
  3. The Platform may feature a review and rating system where Startups can rate and review the services received, fostering a culture of transparency and quality assurance.

15. Service Providers and Experts Rights Upon Service Request and Service Delivery

Service Requests:

Specialists have the right to reject a service or consultation if the Startup requesting it has not clearly articulated their needs or provided sufficient information, making it difficult to understand the scope and requirements of the service. In such cases, Specialists must provide a detailed explanation outlining the reasons for the rejection.

Service Confirmation and Ratings:

Upon completion of a service or consultancy session, Specialists shall receive confirmation from the Startups acknowledging the receipt of services within a stipulated timeframe of [3] working days. If the Startup does not confirm or reject the service within the stipulated timeframe, the service will be automatically considered confirmed at the end of the [3] working days.

16. Service Level Agreement (SLA)

Availability:

The Platform commits to a remarkable 99.9% uptime, minimizing disruptions and ensuring reliable access to services.

Response Time:

Any queries or issues raised by Specialists will be diligently addressed within 1 working day by the QPioneers support team. Upon a service request by a Startup, a ticket will be assigned to Service Providers within 2 working days.

Service Delivery:

Service Providers and Experts are obliged to adhere to the SLA terms specified during the service listing or agreement stage, ensuring timely and quality service delivery. The Service Provider shall respond to any tickets assigned to them within 2 working days from the assigned time.

  1. The Specialist shall adhere to the SLA submitted within any new request response.

17. Editing and Cancellation

The Platform has a structured fee system for edits or cancellations to booked services or consultation sessions to ensure a fair compensation structure for Service Providers and Experts whose schedules may be affected by such changes.

Editing:

  1. Service Providers will specify the number of acceptable edits for each service offered on the Platform.
  2. Any request for additional edits beyond the specified number may incur additional fees as determined by the Service Provider.

Cancellation:

Services Cancellations:

  1. Once a Service Provider changes the request status to "Working on it", Startups cannot cancel the request.

Consultation Sessions Cancellations:

By Startups:

  • Startups can cancel a consultation session up to twelve (12) hours before the scheduled session time.
  • Cancellations made less than twelve (12) hours before the scheduled session time are not permitted, and the full fee for the session will be charged.

By Experts:

  • Experts can cancel a consultation session up to six (6) hours before the scheduled session time.
  • Cancellations made less than six (6) hours before the scheduled session time are not permitted and may affect the Expert's rating and standing on the Platform.

18. For Specialists only: Payment and Billing Information

  1. Pricing: To list and sell services through Our Platform, the Specialist must set a price for the services provided. Prices should be competitive with market rates.
  2. Cash Claim and Payment:
    • Claim Submission: Specialists may not request any cash disbursement until the Startup confirms service delivery, as outlined in Clause 10.2(b), and after the Specialist sends a valid invoice to QPioneers.
    • Review Schedule: Cash claim requests will be reviewed starting every Monday. The review and approval process may take up to twenty (20) working days.
    • Additional Information: Specialists will be notified if any additional information or documents are required during the review process.
    • Deduction: Upon completion of this process, QPioneers will deduct eight percent (10%) from the total claim amount of each successful cash disbursement request.
  3. Price and Taxes: Services purchased on the platform are subject to VAT, and the listed prices include our VAT. We are not responsible for setting or controlling the prices, as they are determined by the Specialists and displayed on the Platform, except in cases of obvious errors. While we strive to ensure the accuracy of the prices shown, mistakes can occasionally occur. As we are required to comply with VAT laws in Saudi Arabia, Specialists are responsible for issuing a VAT invoice or paying the fifteen (15%) VAT fees. Additionally, Specialists are also responsible for paying the five (5%) tax fees for any international transfers, in accordance with Saudi tax regulations.
  4. Payment Gateway: You are required to provide Us with Your identity number and the IBAN of the bank account where the funds will be transferred. You are solely responsible for ensuring the accuracy of the banking details provided. You agree and guarantee that: (a) You will not use the bank transfer option for money laundering, and You will report any suspicious activity or parties knowingly engaged in money laundering, (b) Your use complies with all applicable laws and regulations in Your jurisdiction, (c) all usage is in compliance with our payment terms and policies.

19. Correct Errors

We understand that mistakes happen, and We want to make sure that You have the ability to correct any errors that may occur while entering Your Specialist data. If You do make an error, please don't hesitate to contact Our customer service team through Support@QPioneers.com or directly through Our Platform, and We will be happy to help You correct it.

20. Third-Party Links

Certain content and services available via Our Platform may include materials and content from third parties.

Third-party links or content videos on the Platform may direct You to third-party websites that are not affiliated with Us. We are not responsible for examining or evaluating the content or accuracy and We do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure You understand them before You engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products, content, and practices, should be directed to the third-party.

21. Intellectual Property

This Platform contains material, and content which is owned by or licensed to QPioneers. This material and content include, but is not limited to, the design, layout, look, appearance, videos, information, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms. The Platform may be used only by You, and You may not rent, lease, lend, sub-license, or transfer the Platform or any data residing on it or any of Your rights under these Terms to anyone else.

You may not develop or derive for commercial sale any data in machine-readable or other form that incorporates or uses any substantial part of the Platform. You may not transfer to or store any data residing or exchanged over the Platform and /or the Company to any electronic network for use by more than one Specialist unless You obtain prior written permission from QPioneers. Except as otherwise expressly provided, You shall not sell, modify, reproduce, copy, display, perform, distribute, transfer, use, publish, license, or create derivative works from any content contained in the Platform. The use of the Platform's content on any other Platform or in a networked computer environment for any purpose is prohibited. You shall not copy or adapt the coding that QPioneers creates to generate its pages. You shall not upload, post, or otherwise make available on the Platform. any material protected by copyright, trademark, or other proprietary right without the express permission of the owner of the copyright, trademark, or other proprietary right. QPioneers does not have any express burden or responsibility to provide You with indications, markings, or anything else that may aid You in determining whether the material in question is copyrighted or trademarked. You shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights, or any other harm resulting from such a submission.

Subject to any third-party rights in any preexisting content included within Your Specialist Content, You retain ownership of any rights You may have in Your Specialist Content, and submitting Your Specialist Content to the Platform does not transfer ownership of Your rights. You hereby grant QPioneers an unrestricted, assignable, sub-licensable, royalty-free, irrevocable and perpetual license throughout the universe to reproduce, distribute, publicly display, communicate to the public, publicly perform (including by means of digital audio transmissions and on a through-to-the-audience basis), make available, create derivative works from, retransmit from external sites, and otherwise exploit and use all or any part of all Specialist Content ("Specialist Content") You post to or through the Platform by any means and through any media and formats now known or hereafter developed, for the purposes of (i) advertising, marketing, and promoting QPioneers and the Platform; (ii) displaying and sharing Your Specialist Content to other Specialists of the Platform; and (iii) providing the service as authorized by these Terms.

You acknowledge that We may not always identify paid services, sponsored content, or commercial communications as such. You further grant QPioneers a royalty-free license to use Your Specialist's name, image, voice, and likeness to identify You as the source of any of Your Specialist Content. You must not post any Specialist Content on or through the Platform or transmit to QPioneers any Specialist Content that You consider to be confidential or proprietary. Any Specialist Content posted by You to or through the Platform or transmitted to QPioneers will be considered non-confidential and non-proprietary, and treated as such by QPioneers, and may be used by QPioneers in accordance with this Agreement without notice to You and without any liability to QPioneers. The foregoing provisions apply equally to and are for the benefit of QPioneers, its subsidiaries, affiliates, and its third-party content providers and licensors and each shall have the right to assert and enforce such provisions directly or on its own behalf.

22. Warranty Disclaimer for the Platform

Your access to the Platform and/or Your use of any of its services is at Your sole risk.

You acknowledge that We may use third-party suppliers for hardware, software, connectivity, and all business requirements to get You the Services. The acts and omissions of those third-party suppliers may be outside of Our control and You can't hold Us liable for any loss or damage suffered as a result of any act or omission of any third party.

We do not warrant that: (i) the Platform will meet Your specific requirements; (ii) Our access to the Platform or any of its services will be uninterrupted, timely, secure, or error-free; (iii) the Platform will be accurate or reliable; (iv) the quality of any Services, information, or other material purchased or obtained by You through the Platform will meet Your expectations; or (v) any errors in the Platform will be corrected.

The information presented or contained in QPioneers, or provided through the Platform (Content) is presented for the purpose of providing services to Startups.

QPioneers is not responsible or liable for any misconduct of any of the Specialists acts. All communications between Specialists and Startups, are entirely at Specialists own risk. We are not responsible for the ownership, content, quality, result, of the services listed on the Platform or for the accuracy of listings, the value gained from the consultations.

The Content and other information contained in the Platform are compiled from a variety of sources.

23. Limitation of Liability

You waive and shall not assert any claims or allegations of any nature whatsoever against QPioneers, its parent, affiliates or subsidiaries, their sponsors, suppliers, contractors, advertisers or other partners, licensors, any of their successors or assigns, or any of their respective officers, directors, agents, employees or interns arising out of or in any way relating to Your access or use of the Platform, including, without limitation, any claims or allegations related to infringement of proprietary rights, or allegations that any of the mentioned above parties (Related Parties) has or should indemnify, defend or hold harmless You or any third party from any claim or allegation arising from Your use or other exploitation of any third party products or the Platform. Without limiting the foregoing, neither QPioneers nor any other Related Parties shall be liable for any direct, special, indirect, or consequential damages, or any other damages of any kind, including but not limited to loss of use, loss of property, or otherwise, arising out of or in any way connected to the access to the Platform and the use of or inability to use any or all of the services, including without limitation any damages caused by or resulting from Your reliance on the Platform or other information obtained from or accessible via QPioneers or any other Related Parties, or that result from mistakes, errors, omissions, interruptions, deletion of files or data or email, defects, viruses, delays in operation or transmission or any failure of performance, whether or not resulting from acts of God, force majeure, communications failure, theft, destruction or unauthorized access to Our or any other Related Parties' records, programs or services.

MOREOVER, QPioneers SHALL NOT BE HELD LIABLE FOR SPECIALIST/AND OR OTHER' INFORMATION DETAILS THAT ARE PROVIDED OUTSIDE THE SCOPE OF THE PLATFORM INCLUDING, BUT NOT LIMITED TO, THE QPioneers WEBSITE AND DIFFERENT CHANNELS OF COMMUNICATION LIKE PHONE AND EMAIL CONVERSATIONS OR EVEN PHYSICAL/LIVE COMMUNICATION. QPioneers SHALL NOT BE HELD LIABLE FOR ANY BAD BEHAVIORS OF A SPECIALIST DURING THEIR USE OF THE PLATFORM.

24. Community Guidelines

You are responsible for Your communications and Your use of the Platform. You may not, under any circumstances, do any of the following: (a) use simultaneous, unattended or continuous connections to QPioneers with one account; (b) post or transmit any message which is libelous or defamatory; (c) post or transmit any message, data, image or program which is indecent, obscene or pornographic; (d) post or transmit any message, data, image or program that would violate the property rights of others, including unauthorized copyrighted text, images or programs, trade secrets or other confidential proprietary information, and trademarks or service marks used in an infringing fashion; (e) use the Platform to threaten, harass, stalk, abuse, or otherwise violate the legal rights (including rights of privacy and publicity) of others; (f) intercept or attempt to intercept email or other private communications not intended for You; (g) send email to other Specialists for any purpose including personal communication, or to advertise or offer to sell unsolicited goods or services to other Specialists, use as a mass unsolicited distribution medium to communicate a generally unsolicited message, or use Your email account as an address to which Specialists need to respond (except as otherwise expressly permitted by QPioneers); (h) send unsolicited email messages through third-party mail servers in order to relay Your email or hide the origination of Your email to others; (i) upload or download files that contain software or other material protected by intellectual property laws, rights of privacy or publicity, or any other applicable law unless You own or control the rights to such files or have received all necessary consents; (j) delete any author attributions, legal notices or proprietary designations or labels in a file that You upload to QPioneers; (k) falsify the source or origin of software or other material contained in a file that You upload to QPioneers; (l) use QPioneers in a manner that adversely affects the availability of its resources to other Specialists; (m) falsely purport to be an employee or agent of QPioneers (n) cause repeated disruptive incidents; (o) act, or fail to act, in Your use of QPioneers, in a manner that is contrary to applicable law or regulation; or (p) engage in any other activity deemed by QPioneers to be in conflict with the spirit or intent of this Agreement. In addition, You may not post or transmit any message which is harmful, threatening, abusive, or hateful. It is not the intent of QPioneers to discourage Specialists from taking controversial positions or expressing vigorously what may be unpopular views in QPioneers. Nonetheless, QPioneers reserves the right to take such action as it deems appropriate in cases where We are used to disseminate statements that are deeply and widely offensive and/or harmful. Each time You upload a file on QPioneers, You represent and warrant that You own or otherwise control the rights or have the necessary consents to do so [TBC]. Your failure to observe any of the foregoing limitations or obligations may result in civil or criminal liability.

25. Indemnification

You agree to indemnify, defend, and hold harmless QPioneers and its Related Parties harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of Your breach of the Terms or the documents they incorporate by reference, or Your violation of any law or the rights of a third party.

YOU HEREBY RELEASE US AND AGREE TO HOLD QPioneers HARMLESS FROM ANY AND ALL CAUSES OF ACTION AND CLAIMS OF ANY NATURE RESULTING FROM THE USE OF THE PLATFORM, INCLUDING (WITHOUT LIMITATION) ANY ACT, OMISSION, OPINION, RESPONSE, ADVICE, SUGGESTION, INFORMATION, AND/OR SERVICE OF ANY EXPERT AND/OR ANY OTHER CONTENT OR INFORMATION ACCESSIBLE THROUGH THE PLATFORM. YOU UNDERSTAND, AGREE, AND ACKNOWLEDGE THAT THE PLATFORM IS PROVIDED "AS IS" WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, NON-INFRINGEMENT, SECURITY, FITNESS FOR A PARTICULAR PURPOSE, OR ACCURACY. THE USE OF THE PLATFORM IS AT YOUR OWN RISK. TO THE FULLEST EXTENT OF THE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESSED OR IMPLIED. YOU UNDERSTAND, AGREE, AND ACKNOWLEDGE THAT WE SHALL NOT BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES.

26. Severability

In the event that any provision of the Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from the Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.

The headings used in the Agreement are included for convenience only and will not limit or otherwise affect the Terms.

27. Termination

These Terms, as amended, will be effective commencing with Your first use, and registration, or on the Platform and will remain in full force and effect throughout Your use of the Platform.

Notwithstanding any of these Terms, QPioneers reserves the right, without notice and in its sole discretion, to terminate Your registration to use the Platform, and to block or prevent Your access to and use of the Platform. QPioneers reserves the right to refuse service to anyone for any reason at any time. In the event of termination of access to the Platform for any reason, You have no right to obtain a copy of any data or communications You stored or effected via the Platform or any other data. You are free to terminate Your use of the Platform at any time. You can simply choose to stop visiting or using any aspect of the Platform.

28. Force Majeure

QPioneers will not be held liable for any delay or failure to perform any obligation related to the Platform if the delay or failure is due to unforeseen events that are beyond QPioneers's reasonable control, including, without limitation, acts of God, strikes, blockade, war, terrorism, riots, natural disasters, epidemic, pandemic, or governmental action, and other industrial disputes, breakdown of information communication technology systems or network access, flood, fire, explosion or accident.

29. Entire Agreement

The failure of Us to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision.

The Terms and any policies or operating rules posted by Us on the Platform or in respect to the services, constitute the entire agreement and understanding between You and Us and govern Your access and use of the Platform, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between You and Us (including, but not limited to, any prior versions of the Terms).

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

30. TermsModification

We reserve the right to review and modify the Terms at any time. You are subject to the Terms in effect at the moment in which You access the Platform or use any of its services, except when by law or decision of governmental entities We must make changes retroactively to said policies, Terms, or Privacy Policy. In this case, the possible changes will also affect requests made previously by You.

31. Governing Law and Jurisdiction

Governing Law.

This Agreement shall be governed by, and all disputes arising under or in connection with this Agreement shall be resolved in accordance with the laws of the state of Delaware.

Dispute Resolution.

If either party has any issues, concerns, or complaints about these Terms or any matter related to these Terms that party will notify the other party in a maximum period of ten (10) business days (the "DisputeNotice") and the parties will then seek to resolve the issue by a process of consultation. Such a process will do everything possible to settle amicably any dispute, controversy, or claim arising between the two parties. The attempt to bring about an amicable settlement will be considered to have failed if not resolved within forty-five (45) business days from the date of the Dispute Notice.

In the event of failure of amicable resolution. By means of consultation pursuant to clause 27.2 either party may submit the dispute to arbitration, in accordance with the arbitration rules of the American Association Arbitration (AAA) by a sole arbitrator appointed in accordance with said Rules. The language of the arbitration will be in English.

Each party agrees that an arbitral award rendered in accordance with this clause 27.2 shall be conclusive and binding on it and not subject to appeal, and such award may be enforced against it in the courts of any competent jurisdiction, subject to the grounds for non-enforcement under the laws of the jurisdiction in which such enforcement is sought. Feedback and Dispute Resolution

If any party (vendors, experts, or users) is not satisfied with the service provided or has concerns regarding their experience on the Qpioneers platform, they are required to contact our support team at support@qpioneers.com.

Our team is committed to addressing all concerns promptly and ensuring a resolution that aligns with our commitment to quality and user satisfaction.

32. Contact Information.

Your comments and suggestions related to this Agreement or to any of Our Platform are always welcome. You may contact Us through the following email: Support@QPioneers.com